Customers can contact Focae for order questions, shipping updates, returns, refunds, product information, or website support.
Business Information
Company Name: 850 CUSTOM LLC
Store Name: Focae
Business Address: 13517 Highway 87 N Jay, FL, 32565 United States
Email: care@focae.shop
Phone: +19017177383
Support Hours: Monday - Friday: 9:00 AM - 6:00 PM ET
Order Support
When contacting us about an order, please include the order number, the email address used at checkout, and a clear description of the question or issue. For damaged or incorrect items, include photos of the product and packaging so we can review the matter efficiently.
Response Time
We aim to respond to customer messages within 1-2 business days. Response times may be longer during weekends, public holidays, or periods of high request volume.